RTO/RPO worksheet for onboarding
Overview
Document recovery objectives before selling backups—or you inherit impossible expectations.
Fields
Workload name, RPO (max data loss minutes), RTO (max downtime), dependencies, manual workaround, owner sign-off.
Facilitation tips
Executives often say “zero downtime”—translate to cost tiers: platinum/gold/silver.
Storage
Signed worksheet in client folder; sync to PSA project template.
Review
Annual refresh or after major app changes.
Related Articles
EDR deployment checklist for new workstations
## Overview Use this runbook when onboarding a new Windows workstation or re-imaging a device that...
Handling Defender for Business false positives
## Overview False positives waste analyst time and train users to ignore alerts. This article stand...
Application allowlisting with Windows Defender ASR rules
## Overview Attack Surface Reduction (ASR) rules reduce exploit surface by constraining Office macr...