Cloud-to-cloud backup scope checklist
Overview
Backing up M365/Google needs explicit scopes: mail, Teams, SharePoint, OneDrive, sometimes Planner/Projects.
Checklist
- What is excluded (public folders, deleted tenant configs).
- Retention vs legal hold interplay.
- Granular restore SLAs.
Vendor validation
Request SOC2 Type II or ISO summary; verify immutable copy option if ransomware resilience sold.
Client acknowledgement
Email confirming scope prevents “I thought Teams private chats were backed up” disputes.
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