SSL inspection pitfalls for line-of-business apps
Overview
Decrypting TLS fixes visibility but breaks cert pinning, legacy Java apps, and some mobile APIs.
Approach
- URL category bypass for known brittle apps.
- Import enterprise CA to endpoints via GPO/MDM.
Testing
Pilot ring logs SSL errors before global enablement.
Governance
Legal/privacy review for financial or health jurisdictions on inspection scope.
Rollback
One-click disable path documented for Sev1 outages.
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