Year-end change freeze calendar reminder
Overview
Retail and accounting freeze November–January—plan infrastructure changes outside window.
Calendar
Populate PSA global freeze; auto-attach to project templates.
Exceptions
Security emergency only via CAB war room.
Client comms
July email heads-up: “Book major projects before Oct 15.”
Lesson learned
Post-mortem if someone schedules risky change during freeze—process not blame.
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