Service monitoring for line-of-business apps

Published May 26, 2024 • Updated May 1, 2026

Overview

Ping green while app dead is worthless—synthetic transactions beat echo requests.

Design

Probe login page POST, lightweight API health JSON, scheduled SQL probe from jump host.

Ownership

App vendor provides supported health endpoint where possible.

Frequency

1–5 minutes production; slower after hours acceptable.

Dashboards

Customer-facing uptime page optional—sets expectations contractually.

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